Strength for Families, Support for Our Community.

For over 25 years, FRCS Family Service Centre has been a pillar of support in Clementi and West Coast. We provide professional counselling, community programs, and specialized care to empower individuals and strengthen families.

Strength for Families,

Support for Our Community.

For over 25 years, FRCS Family Service Centre has been a pillar of support in Clementi and West Coast. We provide professional counselling, community programs, and specialized care to empower individuals and strengthen families.

Who We Are

Who We Are / Our Mission

Upholding "Service Above Self"

We are a caring and vibrant agency dedicated to impacting every family and individual in need. As a division of the Foundation of Rotary Clubs (Singapore) Ltd and supported by MSF, NCSS, and Community Chest, our team of dedicated social workers and counsellors provides a safe, confidential space to navigate life's challenges.

OUR MOTTO

Service Above Self

OUR MISSION

To impact every family and individual in need through our ideal of Service Above Self.

Who We Are / Our Mission

Upholding "Service Above Self"

We are a caring and vibrant agency dedicated to impacting every family and individual in need. As a division of the Foundation of Rotary Clubs (Singapore) Ltd and supported by MSF, NCSS, and Community Chest, our team of dedicated social workers and counsellors provides a safe, confidential space to navigate life's challenges.

OUR MOTTO

Service Above Self

OUR MISSION

To impact every family and individual in need through our ideal of Service Above Self.

Strength for Families, Support for Our Community.

For over 25 years, FRCS Family Service Centre has been a pillar of support in Clementi and West Coast. We provide professional counselling, community programs, and specialized care to empower individuals and strengthen families.

OUR CORE BELIEFS

Teamwork

Supporting one another as a team

in achieving our Centre’s objectives

Respect

Upholding the dignity, rights and

worth of every individual: our clients, partners and colleagues

Integrity

Adhering to the Code of Conduct

and the highest standards of ethical practice

Professionalism

Maintaining the highest

professional standards and having positive regard for others and self

Client-centredness

Placing clients’ interests

as the core and priority in all matters

Compassion

Understanding and love for self

and others

OUR MILESTONES

A JOURNEY OF GROWTH & SERVICES: 1997 - PRESENT

From our founding to today, every milestone represents our commitment to adapting and serving our community's evolving needs.

1997 – 2001
1997: Rotary FSC opened its doors to serve the community in Clementi & West Coast.
1998: Official opening of Rotary FSC by Mr Abdullah Tarmugi, Minister for Community Development.
1998: Organised a series of activities to commemorate Senior Citizens' Week & the International Year of Old Persons.
1999: Organised Family Fun Day in conjunction with National Family Week.
2000: Partnered Rotary Club of Singapore West on The Food Aid Project.
2004: Partnered Loving Heart Multi-Service Centre to launch Meals from the Heart.
2006: Piloted Rotary Learning Lab – an after-school student support programme.
2002 – 2006
2007 – 2011
2008: Partnered Rotary Club of Pandan Valley to launch Family Aid Vouchers.
2010: Partnered Rotary Club of Singapore West to launch Back-to-School Festival.
2011: Launched kidsREAD – a programme to encourage young children to read & enjoy reading.
2013: Piloted SuperMUMS! – a support group programme for single mothers.
2015: Piloted SuperKIDS! – a support group programme for children aged 7–12 from single-parent families.
2015: Presented research at the World Mental Health Congress in Singapore & 23rd Joint Regional Social Work Conference in Bangkok, Thailand.
2016: Organised inaugural Stakeholders' Appreciation Night.
2016: Piloted SuperME! – a therapeutic group work programme for adults.
2016: Piloted SuperFESTIVE! – an initiative to spread joy during festive seasons to children from needy families.
2016: Partnered the National Addictions Management Service (NAMS) to start NAMS@Rotary FSC.
2016: Organised Family Day at the Singapore Discovery Centre.
2016: Presented joint research at the 4th Joint World Conference on Social Work, Education & Social Development in Seoul, South Korea.
2012 – 2016
2017 – 2021
2017: Celebrated Rotary FSC's 20th Anniversary with a Family Day at West Coast Park.
2017: Launched SuperSTUDENTS! – an initiative to support students from low-income families with bursaries & academic support.
2017: Piloted SuperMIND! – an initiative to promote mindfulness-based interventions for clients' well-being.
2018: Piloted FundHEROES! – a ground-up initiative to strengthen families' financial literacy using an in-house board game.
2018: Launched Equal Chances Project (rebranded as Parent-Child Link Programme) – helping families improve preschoolers' literacy & school readiness.
2018: Spearheaded the development of FRCS Eldercare & Caregivers Centre in Bukit Gombak.
2019: Completed major refurbishment & reconfiguration of FSC's premises at Clementi.
2020: Rebranded as FRCS Family Service Centre.
2020: Started FRCS FSC branch office in West Coast.
2021: Launched SobeRISE programme – a collaboration with NAMS to support individuals & families affected by alcohol use disorder.
2021: Appointed by SG Cares Office to run the SG Cares Volunteer Centre @ Clementi.
2022: Piloted SuperME! Men's Edition – a support group to empower men in the multiple roles they play.
2023: Presented research on Homelessness at the FSC Practice Research Festival.
2023: Celebrated FRCS FSC's 25th Anniversary with an Open House & Community Day.
2024: Completed Homelessness Pilot (HOP) project providing case management & risk training at Safe Sound Sleeping Places.
2024: Launched DiscoverHEROES! Youth Spark programme – a collaboration with The Singapore Scout Association to support holistic youth development.
2024: Organised an Open House for Rotary Club members to showcase FSC's services & explore partnership opportunities.
2025: Launched RainTree Project – a 12-month reintegration support programme for ex-offenders, supported by the Yellow Ribbon Fund.
2025: Delivered a lecture on Intergenerational Caregiving at IFSW Asia Pacific's webinar on Strengthening Intergenerational Solidarity.
2022 – 2026

How We Can Help

Find the Support You Need

We offer a range of services designed to meet you where you are. Explore the different paths to support.

Counselling & Case Work

Case Work

Professional one-on-one and family counselling for issues like marital stress, parenting, anxiety, and more.

Community Support Programs

Group Work

Join our supportive group programs for children, youth, parents, and seniors, or access essential community resources.

Specialized Support

Specialized Programme

Targeted assistance for specific challenges, including reintegration support, addiction recovery, and early childhood bonding.

Our Impact / Key Initiatives Spotlight

Building a More Resilient Community

Through our flagship programs, we create tangible change. From helping students succeed with SuperSTUDENTS! bursaries to supporting reintegration journeys with the RainTree Project, our work is focused on long-term resilience.

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Years Serving the Community
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Individuals & Families Assisted*
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Information & Referral Services Provided*
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Volunteers Mobilised*

*Figures based from our 2020-2025 data

Governed with Integrity

Governed with Integrity

We are an Institution of a Public Character (IPC) committed to transparency. Access our latest annual reports and financial statements.

Governed with Integrity

We are an Institution of a Public Character (IPC) committed to transparency. Access our latest annual reports and financial statements.

Latest from Our Community

Stay updated with our latest events, news, and insights from the frontline of social work.

Latest from Our Community

You Are Not Alone. Reach Out.

Taking the first step is often the hardest. Our friendly team is here to listen in strict confidence. Contact us for an appointment or walk in during our operating hours

Supported by

FRCS
MSF
NCSS
Community Chest

About Us

As a division of the Foundation of Rotary Clubs (Singapore) Ltd and supported by MSF, NCSS, and Community Chest, our team of dedicated social workers and counsellors provides a safe, confidential space to navigate life's challenges.

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